These Terms and Conditions govern the use of taxi services provided by 1300 Melbourne Taxis. By booking or using our services, you agree to the conditions outlined below. Our services include airport transfers, corporate travel, hotel transfers, event transportation, parcel delivery, and wedding transfers across Melbourne and surrounding suburbs. We aim to provide safe, reliable, and comfortable travel for all passengers while maintaining compliance with local transport regulations.
- Booking: All bookings must be made in advance through approved channels. Confirmation is subject to vehicle and driver availability.
- Cancellation: Cancellations should be made within a reasonable time. Late cancellations may attract a cancellation fee depending on booking type.
- Fares: Fares are calculated based on distance, time, tolls, and any additional services requested during the trip.
- Waiting Time: Waiting time charges may apply if the passenger is not available at the agreed pickup location on time.
- Luggage: Passengers are responsible for their luggage. We are not liable for loss or damage unless caused by negligence.
- Conduct: Passengers must behave respectfully. The driver may refuse service in case of unsafe, abusive, or illegal behavior.
- Delays: We are not responsible for delays caused by traffic, weather, or unforeseen circumstances beyond our control.
- Parcel Delivery: Parcel delivery services must comply with legal requirements. Prohibited or illegal items will not be accepted.
- Liability: While we ensure safe travel, we are not liable for indirect losses, missed flights, or business interruptions.
- Amendments: We reserve the right to update these terms at any time without prior notice. Continued use implies acceptance.
Donnybrook VIC 3064
